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 Post subject: Dell XPS 630i BSODs, Application crashes and such.
 Post Posted: Tue Apr 05, 2011 11:04 pm 
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Joined: Tue Apr 05, 2011 10:37 pm
Posts: 2
I've had my Dell XPS 630i for probably a year and a half, a hassle I wish I got rid of on the first day. This computer is a train wreck of problems and has been since I first turned it on. My desire to fix it varies quite drastically.

My problems consist of:
- Frequent BSODs which frequent but are by no means limited to 0x00000050 & 0x0000007e. (Or 8e)
- Certain applications, games specifically tend to crash quite a hectic amount.
- Graphical glitches which randomly occur sometimes with weeks between them.

For those who play SC2, they resemble something like this...

Image

Now despite all things screaming that this is a graphics card issue, I can assure you that it is not and if it is then I just have horrible luck. (I do but that's beside the point) The two 9800GTs that came with the computer I replaced twice and have since replaced them both with a 460 GTX, all of which exhume this same symptom.

I've tried:
-Various drivers for multiple things
-Stress test on both my processor and graphics card
-Memtest
-Full Dell Diagnostic
-Disabling multiple devices including my sound card
-Monitored all temperatures within my PC, none of which seemed high to me in comparison to my former PC.

None of the above yielded any results. So if anyone here has any ideas then by all means shell them at me. I'm willing to deal with Dell if you think I need to replace current parts but it's sort of something I'd like to avoid. Considering the computer runs just fine BSODs and stuff aside, I'm sort of convinced it's a software issue or sorts.

Thanks in advance.


Manufacturer : Dell XPS XPS_630I
Mainboard : Dell Inc 0C113J
Chipset : nVidia nForce 650i SLI SPP
Processor : Intel Core 2 Quad Q9400 @ 2666 MHz
Physical Memory : 4096 MB (4 x 1024 DDR2-SDRAM )
Video Card : NVIDIA GeForce GTX 460
Hard Disk : WDC (500 GB)
DVD-Rom Drive : HL-DT-ST DVD+-RW GH30N SCSI CdRom Device
DVD-Rom Drive : HATOP JCHYNO16Z SCSI CdRom Device
Monitor Type : Dell Computer DELL E172FP - 17 inches
Operating System : Microsoft Windows XP Professional 5.01.2600 Service Pack 3
DirectX : Version 9.0c (May 2010)

Hardware Monitoring : ITE IT8718F
Voltage CPU : 1.15 V
+3.3V Voltage : 2.99 V
+5V Voltage : 5.04 V
+12V Voltage : 12.20 V
VTT : 1.81 V
VBAT : 3.06 V
Chassis Fan : 1110 rpm
Power/Aux Fan : 5400 rpm
Processor Temperature : 45 °C
:
: nVidia SMI
Processor Temperature : 45 °C
Processor Fan : 84 rpm
:
Processor Intel Core 2 Quad : Sensor DTS
Core 1 : 35 °C
Core 2 : 37 °C
Core 3 : 26 °C
Core 4 : 31 °C
:
NVIDIA GeForce GTX 460 : nVidia Driver
Temperature : 33 °C
Temperature (GPU) : 33 °C
Fan : 40%
:
Hard Disk Monitoring : S.M.A.R.T
Hard Disk WDC WD50 00AAKS-75A7B : 33 °C


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 Post subject: Re: Dell XPS 630i BSODs, Application crashes and such.
 Post Posted: Wed Apr 06, 2011 12:35 am 
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Joined: Thu May 14, 2009 6:26 pm
Posts: 2667
Welcome.

Have you tried to do a clean install of Windows?

If different graphics cards gave the same result, then I suspect the motherboard to have a faulty PCIE slot.

Do you still have Dell warranty remaining? If so, have them replace the motherboard if possible. But I would first try a clean install of Windows.

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 Post subject: Re: Dell XPS 630i BSODs, Application crashes and such.
 Post Posted: Wed Apr 06, 2011 5:30 pm 
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Joined: Tue Apr 05, 2011 10:37 pm
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m3th0d1c4l wrote:
Welcome.

Have you tried to do a clean install of Windows?

If different graphics cards gave the same result, then I suspect the motherboard to have a faulty PCIE slot.

Do you still have Dell warranty remaining? If so, have them replace the motherboard if possible. But I would first try a clean install of Windows.


I figured as much for the response. I haven't done a clean install of windows as I have so much crap on it right now but I suppose I should just suck it up and do it. It really is the only way to know whether or not this is a software or hardware issue.

I do still have my Dell Warranty because despite my laziness when it comes to dealing with Dell Tech Support, I do plan to abuse it at some point.


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 Post subject: Re: Dell XPS 630i BSODs, Application crashes and such.
 Post Posted: Wed Apr 06, 2011 6:41 pm 
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Joined: Tue May 13, 2008 2:50 am
Posts: 1805
Location: Texas
Steam ID: davbow
Skiegh wrote:
I do still have my Dell Warranty because despite my laziness when it comes to dealing with Dell Tech Support, I do plan to abuse it at some point.



Welcome to the forum - you are going to fit right in :lol:

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MSI 560 Ti Twin Frozr x2 SLI @ 950 mhz
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H50 CPU cooler
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3dMark11 P7800 at stock speed, P8643 overclocked


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 Post subject: Re: Dell XPS 630i BSODs, Application crashes and such.
 Post Posted: Wed Apr 06, 2011 6:43 pm 
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Joined: Thu May 14, 2009 6:26 pm
Posts: 2667
davbow wrote:
Skiegh wrote:
I do still have my Dell Warranty because despite my laziness when it comes to dealing with Dell Tech Support, I do plan to abuse it at some point.



Welcome to the forum - you are going to fit right in :lol:


Definitely. :D

Heh, of all people, I am sure Dave knows about how well my warranty worked out for me. ;)

_________________
Alienware Aurora R4
Intel Core i7 3930K
16GB Dominator Platinum 2133MHz
2GB EVGA GeForce GTX 770 SC
Sound Blaster Recon3D Fatal1ty
512GB Samsung 840 SSD
Windows 7 Ultimate x64


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 Post subject: Re: Dell XPS 630i BSODs, Application crashes and such.
 Post Posted: Mon Nov 14, 2011 6:43 pm 
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Joined: Thu Nov 10, 2011 12:55 am
Posts: 12
Skiegh wrote:

I do still have my Dell Warranty because despite my laziness when it comes to dealing with Dell Tech Support, I do plan to abuse it at some point.


Don't confuse warranty use with abuse. Making sure your system runs in the manner it was designed for is what they're supposed to do. If they fail in that respect, then replacement of your system is the only solution remaining. I say this after a total of 11 days with an inoperative system, during which I have spent over 8 total hours on the phone with Dell.

As my realtor is fond of saying, "if you don't ask, you don't get." :goodluck:

_________________
XPS 630i
Unmodified:
8MB RAM, Core2 Quad (2.33), nVidia 9800 GT (SLI) 640GB HD


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