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 Post subject: HELP My 630i seems to have died!
 Post Posted: Sun Dec 20, 2009 2:27 pm 
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Ive had my 630 for around a year and today when i went to boot up today nothing happened. The PC turns on, lights up (HD light doesnt blink) my mouse doesnt light up, and my monitor doesnt even come out of power save mode so screen is black/off! What could this be? It was just working fine last night. PLEASE HELP! TIA

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 Post subject: Re: HELP My 630i seems to have died!
 Post Posted: Sun Dec 20, 2009 4:09 pm 
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When you say the PC "turns on", do you hear the fans starting?
Does it beep at all?

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 Post subject: Re: HELP My 630i seems to have died!
 Post Posted: Mon Dec 21, 2009 4:16 am 
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Yeap fans start and something makes a high pitch, not sure if its the fan. I dont believe im hearing any beeps. What could it be? Im losing it! Doesnt seem like anything is happening other than the leds lighting up, fans running and thats about it?

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Dell XPS 630i
Intel Quad Q6600 2.4 GHz
Kingston HyperX 8GB (4 x 2GB) 240-Pin DDR2 SDRAM DDR2 800 (PC2 6400) Quad Kit
Samsung SSD 840 EVO 500GB
2 More 500 GB Drives
EVGA GeForce GTX 760 Superclocked 2GB
Microsoft Windows 7 Home Premium SP1 64-bit


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 Post subject: Re: HELP My 630i seems to have died!
 Post Posted: Mon Dec 21, 2009 4:25 am 
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Sounds like it could be 2 things to me:

1. Graphics Card

2. Motherboard

If it were the memory, im sure the system would make beeping noises. Do you still have warranty from Dell at all?

Im almost sure its the motherboard, but you need to test it. You need to test your GPU in another system or another GPU in your system to eliminate one of the potential problems.

Or if you still have warranty........call up Dell, and demand action :D

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 Post subject: Re: HELP My 630i seems to have died!
 Post Posted: Mon Dec 21, 2009 4:38 am 
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m3th0d1c4l wrote:
Sounds like it could be 2 things to me:

1. Graphics Card

2. Motherboard

If it were the memory, im sure the system would make beeping noises. Do you still have warranty from Dell at all?

Im almost sure its the motherboard, but you need to test it. You need to test your GPU in another system or another GPU in your system to eliminate one of the potential problems.

Or if you still have warranty........call up Dell, and demand action :D



Thx for the input-If it were my graphics card though, shouldny my mouse at least light up? Whats GPU again? How do i test? Ive replaced HD's and graphics cards before, how hard is it to replace a mother board? Thanks again!

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Dell XPS 630i
Intel Quad Q6600 2.4 GHz
Kingston HyperX 8GB (4 x 2GB) 240-Pin DDR2 SDRAM DDR2 800 (PC2 6400) Quad Kit
Samsung SSD 840 EVO 500GB
2 More 500 GB Drives
EVGA GeForce GTX 760 Superclocked 2GB
Microsoft Windows 7 Home Premium SP1 64-bit


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 Post subject: Re: HELP My 630i seems to have died!
 Post Posted: Mon Dec 21, 2009 4:47 am 
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GPU (graphics processing unit) = Graphics Card

And since you are not getting anything on the screen, it makes me think its one or the other. Do you hear a POST beep at all?

Now you are saying the mouse is not lighting up. So you mean there is no power coming from the USB? I would try to test the mouse in different USB ports to see if it gets any power. If you cannot hear a POST beep or see the HDD activity light, it is most likely the motherboard. But the video card not functioning may cause the motherboard to not POST as well, which will not allow the board to power accessories and such.

Even though this is most likely 80% the motherboard, I would still like to test your graphics card in another system to ensure it works, just to eliminate any possibilities.

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 Post subject: Re: HELP My 630i seems to have died!
 Post Posted: Tue Dec 29, 2009 9:14 pm 
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OK guys thanks for the help. You were right it was an issue with the Graphics cards? Heres the story;
called Dell XPS support (im still under warranty thank god even tho they had me do all the work)
there was a very low audible beep that i heard whcih i guess i didnt hear before-kept beeping with no end in site
1. they had me pull all my memory-nothing changed
2. had me pull both graphics cards - nothing
3. had me put 1 graphics card back and it worked!
4. had me test other graphics card by itself and that worked too
5. had me put both back in and hook the cable between them and all is normal again! WTF

Tech stated sometimes dust causes this issue. I find this hard to believe but since i pulled everything and put it back the pc has been fine. Has anyone ever heard of this before? I never even opened the case before this so i dont think anything was loose. oh well it works now

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Dell XPS 630i
Intel Quad Q6600 2.4 GHz
Kingston HyperX 8GB (4 x 2GB) 240-Pin DDR2 SDRAM DDR2 800 (PC2 6400) Quad Kit
Samsung SSD 840 EVO 500GB
2 More 500 GB Drives
EVGA GeForce GTX 760 Superclocked 2GB
Microsoft Windows 7 Home Premium SP1 64-bit


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 Post subject: Re: HELP My 630i seems to have died!
 Post Posted: Wed Dec 30, 2009 4:11 am 
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That is wierd. It might have just been a grounding issue maybe with the PCIE brackets. I have seen that happen, but its pretty rare to occur out of nowhere. It might have been from a slight dust buildup.

At least it is working now. And surprisingly Dell was a bit helpful. LOL.

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 Post subject: Re: HELP My 630i seems to have died!
 Post Posted: Mon Jan 04, 2010 3:19 am 
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I sure you did but did you have the 6 pin power plugged into the GPU?

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 Post subject: Re: HELP My 630i seems to have died!
 Post Posted: Mon Jan 04, 2010 3:25 am 
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XFaega wrote:
I sure you did but did you have the 6 pin power plugged into the GPU?


Yeap almost 100% sure everything was connected and tight. Never opened the case before this...

_________________
Dell XPS 630i
Intel Quad Q6600 2.4 GHz
Kingston HyperX 8GB (4 x 2GB) 240-Pin DDR2 SDRAM DDR2 800 (PC2 6400) Quad Kit
Samsung SSD 840 EVO 500GB
2 More 500 GB Drives
EVGA GeForce GTX 760 Superclocked 2GB
Microsoft Windows 7 Home Premium SP1 64-bit


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 Post subject: Re: HELP My 630i seems to have died!
 Post Posted: Tue Jan 26, 2010 2:15 pm 
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Sometimes things can shake loose in shipment, and then eventually come all the way apart due to the vibration of the system. Needless to say, that ususally means plugs/etc. were not seated properly to begin with.

I would do a full bios system test a day or two before your warranty runs out to make sure all seems in place.

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 Post subject: Re: HELP My 630i seems to have died!
 Post Posted: Tue Jan 26, 2010 2:44 pm 
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davbow wrote:
Sometimes things can shake loose in shipment, and then eventually come all the way apart due to the vibration of the system. Needless to say, that ususally means plugs/etc. were not seated properly to begin with.

I would do a full bios system test a day or two before your warranty runs out to make sure all seems in place.


Thx for the info-how do i run a full bios system test??

_________________
Dell XPS 630i
Intel Quad Q6600 2.4 GHz
Kingston HyperX 8GB (4 x 2GB) 240-Pin DDR2 SDRAM DDR2 800 (PC2 6400) Quad Kit
Samsung SSD 840 EVO 500GB
2 More 500 GB Drives
EVGA GeForce GTX 760 Superclocked 2GB
Microsoft Windows 7 Home Premium SP1 64-bit


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 Post subject: Re: HELP My 630i seems to have died!
 Post Posted: Tue Jan 26, 2010 8:52 pm 
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I guess technically it is not in the bios, but on a hidden diagnostic partition, but here are the instructions:

Starting the Dell Diagnostics From Your Hard Drive
The Dell Diagnostics is located on a hidden diagnostic utility partition on your hard drive.

Desktop Computers
NOTE: If your computer cannot display a screen image, see Contacting Dell.

Ensure that the computer is connected to an electrical outlet that is known to be working properly.


Turn on (or restart) your computer.


When the DELL™ logo appears, press <F12> immediately. Select Diagnostics from the boot menu and press <Enter>.


NOTE: If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft® Windows® desktop; then, shut down your computer and try again.
NOTE: If you see a message stating that no diagnostics utility partition has been found, run the Dell Diagnostics from the Drivers and Utilities media.

Press any key to start the Dell Diagnostics from the diagnostics utility partition on your hard drive.

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Intel i7 950 @ 3.9 GHz
MSI 560 Ti Twin Frozr x2 SLI @ 950 mhz
Gigabyte X58A-UD5
6 GB of Corsair memory (timings unknown atm)
H50 CPU cooler
DF-85 Chasis
3dMark11 P7800 at stock speed, P8643 overclocked


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 Post subject: Re: HELP My 630i seems to have died!
 Post Posted: Wed Jan 27, 2010 1:03 am 
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Hey thx for the info! Everything passed so maybe ill be ok for the moment lol :lol:

_________________
Dell XPS 630i
Intel Quad Q6600 2.4 GHz
Kingston HyperX 8GB (4 x 2GB) 240-Pin DDR2 SDRAM DDR2 800 (PC2 6400) Quad Kit
Samsung SSD 840 EVO 500GB
2 More 500 GB Drives
EVGA GeForce GTX 760 Superclocked 2GB
Microsoft Windows 7 Home Premium SP1 64-bit


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