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 Post subject: XPS Suddenly locks
 Post Posted: Wed May 27, 2009 10:11 pm 
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Well since Dell replaced my mother board from a bad bios update a funky thing has been happening. My system will suddenly freeze up. The monitors go completely black go into sleep mode. The hard drive light even stops blinking and you know that they NEVER stop blinking. It's a complete system failure and happens completely at random. I can run my computer for a week and it wont happen then suddenly it happens multiple times.

Today it happened while running a virus scan and then another while clicking on a thumbnail of a picture on my digital camera. It can happen while clicking on a link in youtube or when somewhere else.

The things that these all have in common I guess is that I'm always executing something at the time it freezes. It never happens let's say while typing or while drawing or watching a video. I will happen right when clickiing on something or runnning something. The virus scan is unattended but it opens files alot.

Is anyone else having this problem? It's a pain in the ass.

Michael


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 Post subject: Re: XPS Suddenly locks
 Post Posted: Thu May 28, 2009 1:58 pm 
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Are you monitoring temperatures? With it being summer, I find the fans need to be ran a lot faster, on my XPS....

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 Post subject: Re: XPS Suddenly locks
 Post Posted: Thu May 28, 2009 7:00 pm 
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Fans haven't been spinning up at all here, air conditioning is on and the place is pretty cool. The machine is always pretty quiet.


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 Post subject: Re: XPS Suddenly locks
 Post Posted: Thu May 28, 2009 7:54 pm 
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If you haven't already, you may want to try checking your RAM for any errors with memtest86+:

http://www.memtest.org/

You might also want to make sure you're using the latest BIOS version (1.0.13):

http://www.my630i.com/resources/install ... rboardbios

...I know you may be reluctant to try updating it, seeing as your last problem was caused by a bad BIOS, but at least a couple of users have seen lockup problems disappear after updating to the latest BIOS version.

In any case, I would try the RAM check first before attempting the BIOS update.

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 Post subject: Re: XPS Suddenly locks
 Post Posted: Fri May 29, 2009 3:00 am 
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I had the same issue before, constantly getting random lockups even as the computer was booting up Vista.

When I ran a diagnostic, the test kept passing my hard drive test and one memory test. I just bought the hard drives 2 months ago so I knew it couldn't have been those. I was forced to reinstall the OS and start from scratch now I don't get the random freezing anymore. It had something to do with the hard drive firmware (boot drive) or the memory (dell memory).

I would run the mem test like the GD says and see if you can get some insight.

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 Post subject: Re: XPS Suddenly locks
 Post Posted: Sun May 31, 2009 5:24 am 
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Hey thanks for all the advice guys.

Well I ran the memtest and there was no errors. After running at re-boot there was a "Dirty Volume" error and the OS ran a check disk and fixed some errors. I will see how long I go with out locking up.

I installed the new firmware about four days ago and was hoping that would fix the issue. No luck.

It would suck to no end if I had to re-install the OS.

By any chance is there a resource for the way your bios settings should be configured? I have mostly the factory defaults right now.

Thanks again!!!

Michael 8-)


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 Post subject: Re: XPS Suddenly locks
 Post Posted: Sun May 31, 2009 8:54 am 
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mikemiafl wrote:
Hey thanks for all the advice guys.

Well I ran the memtest and there was no errors. After running at re-boot there was a "Dirty Volume" error and the OS ran a check disk and fixed some errors. I will see how long I go with out locking up.

I installed the new firmware about four days ago and was hoping that would fix the issue. No luck.

It would suck to no end if I had to re-install the OS.

By any chance is there a resource for the way your bios settings should be configured? I have mostly the factory defaults right now.

Thanks again!!!


Michael 8-)



What are your system specs? There are several bios configurations dependant on what memory, cpu, etc... You might try upping some voltages in the bios, that has been the cause of more stability issues for me than anything else. Let me know what hardware you have, and we can decide what your cpu and memory voltages should be.

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 Post subject: Re: XPS Suddenly locks
 Post Posted: Fri Jun 05, 2009 7:13 am 
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I solved a similar problem by increasing the video cards' fan speed and the cage fan speed.


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 Post subject: Re: XPS Suddenly locks
 Post Posted: Wed Jun 10, 2009 3:34 am 
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Well guys I haven't locked up in over a week now I think. Ever since the chkdsk was run automatically and fixed some errors. This is almost a record for me, not since they replaced the mother board. Will see if this continues.

Don't want to make too many changes at once, really want to figure out what part of the system is failing.

The fan thing really intrigues me though because the tech that replaced the mother board took the heat sync out and put it back. I wonder if she didn't seat it properly. In any case my fans aren't even spinning up.

I will post an update next week. In the mean time thanks to everyone for all their suggestions. I'm noting them to try on my next go at this.

michael


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 Post subject: Re: XPS Suddenly locks
 Post Posted: Wed Jun 10, 2009 7:10 pm 
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mikemiafl wrote:
Well guys I haven't locked up in over a week now I think. Ever since the chkdsk was run automatically and fixed some errors. This is almost a record for me, not since they replaced the mother board. Will see if this continues.

Don't want to make too many changes at once, really want to figure out what part of the system is failing.

The fan thing really intrigues me though because the tech that replaced the mother board took the heat sync out and put it back. I wonder if she didn't seat it properly. In any case my fans aren't even spinning up.

I will post an update next week. In the mean time thanks to everyone for all their suggestions. I'm noting them to try on my next go at this.

michael


Uh, which fans? They all should at least be spinning.

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 Post subject: Re: XPS Suddenly locks
 Post Posted: Sun Jun 14, 2009 12:50 am 
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They are all "spinning" just doesn't sound like a vaccuum cleaner. My old DELL would get so loud every time I ran paint shop pro.

This one is nice and quiet, but yeah there's plenty of air movement going on.

Still no lock ups! I think this is a good sign.

Michael :)


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