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 Post subject: Stay away from Cyberlink products . . .
 Post Posted: Tue Jul 28, 2009 7:10 pm 
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Over the past few days, I have been dealing with Cyberlink and some of their DVD/Multimedia products.

I have to say, that dealing with the company has caused me many problems - from pre-sales, purchase, product fufillment, install, tech support, and now the refund process.

Essentially, the issues I have are:

1. Selling a product claiming to have one set of features and delivering another (sound familiar to anyone here?).
2. Poor tech support
3. Product fufillment through Digital River has been a nightmare -download links don't work. The same canned response to support request 8 times (yes, 8 times - same email).
4. Me needing to explain to tech support what features their products have . . . etc . . . etc . . .

There are several others, but these are the main ones. I will go into more detail later, but for now, stay away!

David

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 Post subject: Re: Stay away from Cyberlink products . . .
 Post Posted: Tue Jul 28, 2009 10:03 pm 
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Agreed--IMO, PowerDVD offers little over Windows Media Player, and WMP is free.

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 Post subject: Re: Stay away from Cyberlink products . . .
 Post Posted: Tue Jul 28, 2009 11:50 pm 
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Joined: Tue May 13, 2008 2:50 am
Posts: 1805
Location: Texas
Steam ID: davbow
I was trying to find a full featured consumer level movie editor . . . and while the cyberlink product is promising, the bundle is not what it is sold to be . . .

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Intel i7 950 @ 3.9 GHz
MSI 560 Ti Twin Frozr x2 SLI @ 950 mhz
Gigabyte X58A-UD5
6 GB of Corsair memory (timings unknown atm)
H50 CPU cooler
DF-85 Chasis
3dMark11 P7800 at stock speed, P8643 overclocked


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