Forum          FAQ

Loading

Board index » General Discussions » OS Issues and Questions » Windows XP




 [ 10 posts ] 
Author Message
 Post subject: PC issue maybe you guys can help me with
 Post Posted: Mon Jun 30, 2008 9:27 pm 
Offline
Member
Member

Joined: Mon Jun 30, 2008 2:59 pm
Posts: 60
Location: Tampa Fl
I have a friend with a old Compaq computer, (I'm at work when I thought of posting here so I don't have the model number) anyway, the thing keeps rebooting, at random, without an error message, blue screen, or get this, the boot screen that tells you that windows wasn't shut down properly. I have been repairing computers for awhile and I haven't seen that. Any ideas on what could be causing that?

Thanks in advance for the help

_________________
___________________________________________
XPS 630i Black
Q6600 (2.4 Ghz, 1066 FSB, 8MB cache)
3 GB Memory
320 GB HDD
512mb 8800GT Video Card
650 Theather TV tuner
Vista Home Premium (64 Bit)


Top 
  
 
 Post subject: Re: PC issue maybe you guys can help me with
 Post Posted: Mon Jun 30, 2008 10:06 pm 
Offline
Board Moderator
Board Moderator
User avatar

Joined: Fri May 30, 2008 7:40 pm
Posts: 2864
Location: Elkhart, Indiana (USA)
My first thoughts would be either a bad audio driver (notorious for causing crashes according to Microsoft), and/or bad RAM in the system (which could also cause random crashes).

_________________
Dell XPS 8700 | Core i7 4770 3.4GHz | BIOS A11 | Windows 7 Pro 64-bit SP1 | 16GB G.SKILL DDR3 Sniper 1600MHz | EVGA GeForce GTX 970 SC | Dell S2340M 23" IPS LED | Seasonic 650W M12II-650 | Samsung SSD 850 EVO 1TB | Toshiba DT01ACA100 1TB | ASUS Xonar DX 7.1 | ASUS DRW-24B1ST | Logitech G100S | Dell SK-8135 keyboard | Logitech Cordless Rumblepad 2


Top 
  
 
 Post subject: Re: PC issue maybe you guys can help me with
 Post Posted: Tue Jul 01, 2008 12:14 am 
Offline
Active Member
Active Member
User avatar

Joined: Mon Jun 09, 2008 5:50 pm
Posts: 261
Location: Edmonton, Alberta
Could also be a faulty CPU fan or other faulty cooling. Your friend could always check the event log to see if something shows up there. Control Panel -> Administrative Tools -> Event viewer. Check for events in the system part. Ideally do that right after a reboot from a crash.

_________________
XPS 630i
Q6600 2.4 no OC
nForce 650i SLI(Dellified)
Nvidia 8800gt on PCIe 16x locked @ 8 lanes
320GB HD with Extra Bright Pulsing Dell LED
ESA via Master I/O board firmware v22
LightFX 2.0 vaporware not installed due to incompatibility with ESA Master I/O


Top 
  
 
 Post subject: Re: PC issue maybe you guys can help me with
 Post Posted: Tue Jul 01, 2008 12:52 am 
Offline
Member
Member

Joined: Mon Jun 30, 2008 2:59 pm
Posts: 60
Location: Tampa Fl
Thanks I checked the Event Viewer, and I couldn't get any data on the error. The desciption is :

the server (BA126AE5-2166-11D1-B1D0-00805Fc1270E) did not register with DCOM with the required timeout.


This is the only error in the event log and the only error on the whole system

_________________
___________________________________________
XPS 630i Black
Q6600 (2.4 Ghz, 1066 FSB, 8MB cache)
3 GB Memory
320 GB HDD
512mb 8800GT Video Card
650 Theather TV tuner
Vista Home Premium (64 Bit)


Top 
  
 
 Post subject: Re: PC issue maybe you guys can help me with
 Post Posted: Tue Jul 01, 2008 2:13 am 
Offline
Active Member
Active Member
User avatar

Joined: Mon Jun 09, 2008 5:50 pm
Posts: 261
Location: Edmonton, Alberta
That error could be the cause of the random reboots. A shot in the dark but is your friend running Zonealarm by chance? There could also be some corrupted system files causing that error. You can try to repair them but make sure you have your windows disc around just in case it's needed. Start -> Run then type in sfc /scannow. If he's using Vista you will need to launch a command prompt with administrator rights. Start -> Programs -> Accessories. Right-click Command Prompt and "Run as Administrator".

Was there an Event ID with the error?

_________________
XPS 630i
Q6600 2.4 no OC
nForce 650i SLI(Dellified)
Nvidia 8800gt on PCIe 16x locked @ 8 lanes
320GB HD with Extra Bright Pulsing Dell LED
ESA via Master I/O board firmware v22
LightFX 2.0 vaporware not installed due to incompatibility with ESA Master I/O


Top 
  
 
 Post subject: Re: PC issue maybe you guys can help me with
 Post Posted: Tue Jul 01, 2008 3:53 am 
Offline
Member
Member

Joined: Mon Jun 30, 2008 2:59 pm
Posts: 60
Location: Tampa Fl
Event ID 10010

_________________
___________________________________________
XPS 630i Black
Q6600 (2.4 Ghz, 1066 FSB, 8MB cache)
3 GB Memory
320 GB HDD
512mb 8800GT Video Card
650 Theather TV tuner
Vista Home Premium (64 Bit)


Top 
  
 
 Post subject: Re: PC issue maybe you guys can help me with
 Post Posted: Tue Jul 01, 2008 4:45 am 
Offline
Active Member
Active Member
User avatar

Joined: Mon Jun 09, 2008 5:50 pm
Posts: 261
Location: Edmonton, Alberta
You can also try disabling the auto reboot on error to see if it helps with the troubleshooting. Control Panel -> System -> Advanced (Tab) -> Startup & Recovery (Settings Button). Under System Failure -> Uncheck Automatically Restart.

_________________
XPS 630i
Q6600 2.4 no OC
nForce 650i SLI(Dellified)
Nvidia 8800gt on PCIe 16x locked @ 8 lanes
320GB HD with Extra Bright Pulsing Dell LED
ESA via Master I/O board firmware v22
LightFX 2.0 vaporware not installed due to incompatibility with ESA Master I/O


Top 
  
 
 Post subject: Re: PC issue maybe you guys can help me with
 Post Posted: Tue Jul 01, 2008 1:19 pm 
Offline
Member
Member

Joined: Mon Jun 30, 2008 2:59 pm
Posts: 60
Location: Tampa Fl
hey man thanks for your help with this, but I have already removed that check and it is still rebooting, I am just going to go with my first thoughts and you guys that was helping out here, I am going to reformat, and replace the fans, because it does run really hot. The stupid thing about this is that the computer doesn't have any temp gauges.

_________________
___________________________________________
XPS 630i Black
Q6600 (2.4 Ghz, 1066 FSB, 8MB cache)
3 GB Memory
320 GB HDD
512mb 8800GT Video Card
650 Theather TV tuner
Vista Home Premium (64 Bit)


Top 
  
 
 Post subject: Re: PC issue maybe you guys can help me with
 Post Posted: Tue Jul 01, 2008 4:56 pm 
Offline
Board Moderator
Board Moderator

Joined: Tue May 13, 2008 2:50 am
Posts: 1805
Location: Texas
Steam ID: davbow
I used to have a car with a manual transmission that did not have an RPM gauge . . . :?

_________________
Image

Intel i7 950 @ 3.9 GHz
MSI 560 Ti Twin Frozr x2 SLI @ 950 mhz
Gigabyte X58A-UD5
6 GB of Corsair memory (timings unknown atm)
H50 CPU cooler
DF-85 Chasis
3dMark11 P7800 at stock speed, P8643 overclocked


Top 
  
 
 Post subject: Re: PC issue maybe you guys can help me with
 Post Posted: Tue Jul 01, 2008 6:16 pm 
Offline
Active Member
Active Member
User avatar

Joined: Mon Jun 09, 2008 5:50 pm
Posts: 261
Location: Edmonton, Alberta
davbow wrote:
I used to have a car with a manual transmission that did not have an RPM gauge . . . :?


LMAO!!!! :lol:

_________________
XPS 630i
Q6600 2.4 no OC
nForce 650i SLI(Dellified)
Nvidia 8800gt on PCIe 16x locked @ 8 lanes
320GB HD with Extra Bright Pulsing Dell LED
ESA via Master I/O board firmware v22
LightFX 2.0 vaporware not installed due to incompatibility with ESA Master I/O


Top 
  
 
 
 [ 10 posts ] 

Board index » General Discussions » OS Issues and Questions » Windows XP


Who is online

Users browsing this forum: CommonCrawl [Bot], Trendiction [Bot] and 0 guests

 
 

 
You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot post attachments in this forum

Jump to: